We are the I.T. Department for Small Business!

about-imgOur staff, led by Jeff Joll, has been helping small and mid-sized businesses for over 25 years.  We have been a Computer Troubleshooters franchise since 2010 and provide complete technology solutions to Pittsburgh area businesses.  We are 100% committed to making sure business owners have the most reliable and professional IT support in the Pittsburgh area.  Our team of talented IT professionals can solve your computer and network nightmares once and for all.

Launched in 1999, Computer Troubleshooters has hundreds of offices around the world, each one of them individually owned and operated.   This allows us to offer our clients local service and global strength.   You are served by a locally owned business with the resources of the global Computer Troubleshooters organization behind it.  Local means that you will be served by people who can be at your office quickly and are part of your community.  Global brings resources, experience, buying power and best practices of a large organization to your office.

Here's why so many businesses depend on Computer Troubleshooters - Pittsburgh for complete IT services and support:

  • We understand how important your time is. We do everything we can to make sure that when issues occur, we can resolve them quickly.  One of the ways we do this is by creating our "Trouble Free" documentation.  While most companies count on automated network tools to prepare documentation, for us that is just the first step.  From pictures of your network equipment to detailed notes on standard workstation installs, we make sure that we can quickly and efficiently resolve problems.
  • We are not geeks.  While we know technology inside and out, we understand and speak business and we make every effort to understand your business and what is important to you.
  • We do it your way. We provide support plans that are customized to meet YOUR needs and budget.  We have affordable service plans that include the right mix of remote and onsite support.  And with the resources of our national help desk, we can be there for you 24x7, 365 days per year.
  • We won't hold you hostage. We don't make you sign a multi-year contract and are happy to work with you on a month-month basis.  And we make sure you have the Keys to the Castle - meaning that we provide all passwords so that you can easily transition to another vendor.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget.  From cloud services to data backup, Computer Troubleshooters is here to team up with you and your company for expert support.