Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Pittsburgh that provides these benefits to your business.
Here are the reasons you can depend on Computer Troubleshooters to keep you and your business up and running:
- Local Service / Global Strength – You are served by a locally owned business with the resources of the global Computer Troubleshooters organization behind it. Local means that you will be served by people who can be at your office quickly and are part of your community. Global brings resources, experience, buying power and best practices of a large organization to your office.
- Quick response – Emergency response time is one hour or less guaranteed. A live person will answer your call 24x7. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
- Reputable – Computer Troubleshooters- Pittsburgh has been around since 2010, a respected leader in the community and the industry. We are part of the global Computer Troubleshooters organization. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
- Experienced – Our staff, led by Jeff Joll, has spent 25+ years helping organizations of all sizes achieve more by using technology effectively. We won’t be sending out warm bodies to train on your dime!
- Business savvy – We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
- One Stop Shop – We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
- Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
- Comprehensive project management – Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
- No geek speak – You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
- 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.