The installation was professionally handled and the technical assistance and support that we’ve received have been great. Thank you Computer Troubleshooters!

Our organization is a smaller nonprofit. I discovered Computer Troubleshooters by coincidence when I was looking for a new computer/IT service provider with a preference for a local firm. Because they are less than a mile from my office, I asked Jeff Joll to come and meet with me. I am so happy that I did. He and his team developed a great solution for our small office network upgrade which allows us the flexibility to work off site. The installation was professionally handled and the technical assistance and support that we’ve received has been great. Thank you Computer Troubleshooters!

Executive Director
Steel Rivers Council of Governments
Computer Troubleshooters - Pittsburgh
5 / 5 stars
Helps us maximize efficiency and productivity

I run a small but very busy office where multi-tasking feels like the daily norm. It is such a relief to not have to ever worry about our technology needs, Jeff and his team have us covered. I especially appreciate their expertise and ideas on how to continue to keep my office abreast with current trends in technology to maximize office costs, efficiency and productivity.

Executive Director, Owner, Oakland Business Improvement District
Computer Troubleshooters - Pittsburgh
5 / 5 stars
With Computer Troubleshooters, we rarely experience problems with our systems….

I own and operate two veterinary hospitals in the North Hills and have been happy with the technical support and expertise of the team at Computer Troubleshooters for the past five years. We experience problems with our system very rarely now, but when we do the Computer Troubleshooters team is available to remote into our server or come to our physical location in a timely manner to solve our issues. The staff seems to understand the importance of a functioning hardware and software on a daily basis for the success of my businesses. When a problem arises they correct it quickly and offer solutions to avoid a repeat of the issue in the future. Prices are exceptional for the promptness and quality of the services provided. I would recommend Computer Troubleshooters to any business that relies heavily on technology to run smoothly.

Allegheny North Veterinary Hospital
Computer Troubleshooters - Pittsburgh
5 / 5 stars
Expedited service and lower support costs

During this past year, Computer Troubleshooters migrated us from an in-house Windows Small Business Server, which was running our own email server, to Office 365 email and a hybrid file server which provides both local and cloud access to files. The upfront costs are now lower than a traditional server, and even the ongoing support costs are lower. The new system is not nearly as complicated as our older server, and Computer Troubleshooters quickly expedites any issues that may arise. This upgrade has worked very well for us and we are happy to have Computer Troubleshooters working with us!

Pittsburgh Indoor Sports Arena
Computer Troubleshooters - Pittsburgh
5 / 5 stars
Used “cloud” approach to conserve capital

As a new business startup, we were looking to conserve capital. After meeting with Computer Troubleshooters, we decided on a "cloud" approach. We use Office 365 for email and Office applications, our files are sync'd to the cloud for easy access, and even our phone system resides in the cloud. While using a cloud network doesn't mean "problem free", we can count on Computer Troubleshooters to resolve any issues that crop up or to work with the responsible vendor to get the problem resolved.

Caliber Contracting Services, Inc.
Computer Troubleshooters - Pittsburgh
5 / 5 stars
Saved us tens of thousands of dollars and the reliability has been fantastic

A few years back, we were faced with upgrading our technology. In addition to new software systems, we had to put servers in place that would be up and running 24x7 and that could be accessed from multiple locations. Our equipment had always been in-house but Jeff recommended that we put our servers in a remote datacenter (the "cloud"). This has turned out to be a great solution and one that has saved us many tens of thousands of dollars between the upfront costs of improving our computer room and the ongoing costs of having redundant, high-speed internet connections. The reliability has been fantastic!

ACCESS Transportation Systems
Computer Troubleshooters - Pittsburgh
5 / 5 stars
Computer Troubleshooters has been fantastic!….

In the few short months we have been working with them, they have cleared up problems that our prior I.T. service provider couldn't (or wouldn't).  Our email is flowing much better, our network is more secure, and we have been removed from SPAM lists.  And, to top it off, we are paying less for service each month!

Whether we call or email with a problem, the Computer Troubleshooters Help Desk responds in a timely fashion.  If we phone for help, we are usually talking to a technician within 2 minutes.  They take the time to understand the issue and don't talk down to our staff - and they don't talk in "geek speak". I would highly recommend Computer Troubleshooters to any organization looking for quality I.T. service at a reasonable price.

Life's Work has about 70 staff computers and 35 classroom computers along with 6 servers spread across 3 locations.

Life’s Work of Western Pennsylvania
Computer Troubleshooters - Pittsburgh
5 / 5 stars
Moved us from an in-house server ...

Several years ago, Computer Troubleshooters moved us from an in-house server to a server housed in the cloud. This has worked great since not all of our staff works from our office. Everyone stays productive since the server has not been affected by power or internet outages. All of our email and backups are cloud based, too. We are now ready to take the next step by moving to a virtualized server. Plus, Computer Troubleshooters tech support has been great. When there is a problem, they're right on it getting it resolved. I'd highly recommend them to anyone looking for professional IT support.

President, Kisla & Associates
Computer Troubleshooters - Pittsburgh
5 / 5 stars
Knowledgeable, responsive, and thorough problem resolution

We have used Computer Troubleshooters for a few months now and have been nothing short of happy. Computer Troubleshooters gives our company great support. They are knowledgeable, responsive and thorough always setting aside time to help resolve problems and come up with a plan to avoid the same problem down the road. Computer Troubleshooters is a pleasure to work with.

Church Brew Works
Computer Troubleshooters - Pittsburgh
5 / 5 stars
Quickly resolves problems

We have utilized Computer Troubleshooters for several years, and we have never had a problem go unanswered or unsolved. They have a quick response time, and their ability to solve problems remotely is a plus.

Extreme Restoration
Computer Troubleshooters - Pittsburgh
5 / 5 stars
Quick and efficient service

We are a 24/7 alarm monitoring center. We have a lot of equipment and technology that always has to be up. The friendly and highly skilled staff at Computer Troubleshooters has always responded quickly and efficiently completed all work requested. They were so good that we signed a service contract with them. I wish all my vendors were like them.

Life Safety Monitoring
Computer Troubleshooters - Pittsburgh
5 / 5 stars
Resolve problems before we know they exist…

You and your staff have been able to look at the problems and been able to diagnose and fix them very quickly getting us up and running in very short order. We have enlisted your company’s service contract and IT has met every expectation. This has allowed you off-site access to our system, and the monitoring program has seen problems before we are even aware that they exist.

Computer Troubleshooters - Pittsburgh
5 / 5 stars
Helps me avoid problems

“Crap, my computer isn’t working!” Every company has faced this outburst at some point. If you are a larger enterprise, you just call downstairs to the IT department for a quick fix. As a solo attorney starting my own firm, I simply didn’t have that option. I was constantly trying to get my software to run properly, viruses out of my hair, and the internet to just run at a decent speed. I quickly realized that I couldn’t continue like this. Jeff Joll and his Computer Troubleshooter’s team fixed everything. First, they cleaned up my software and virus issues. Then, they worked with my internet provider to get my speeds out of the Stone Age. Finally, they set me up with a great package to avoid future problems. I don’t have to worry about anti-virus software anymore because Computer Troubleshooters is constantly updating it for me. I no longer need my external hard drive because Computer Troubleshooters backs everything up nightly. If any other problems arise, I can just call downstairs to my IT department: Computer Troubleshooters. I highly recommend them to my friends, family and clients.

Utter at Law, LLC
Computer Troubleshooters - Pittsburgh
5 / 5 stars
Highly recommended for professional support … problems resolved quickly

Several years ago, Computer Troubleshooters moved us from an in-house server to a server housed in the cloud. This has worked great since not all of our staff works from our office. Everyone stays productive since the server has not been affected by power or internet outages. All of our email and backups are cloud based, too. We are now ready to take the next step by moving to a virtualized server. Plus, Computer Troubleshooters tech support has been great. When there is a problem, they're right on it getting it resolved. I'd highly recommend them to anyone looking for professional IT support.

Kisla & Associates, Inc.
Computer Troubleshooters - Pittsburgh
5 / 5 stars
My backup is now actually working

In the past, I had been backing up with a Seagate external hardrive. But I never knew if the files I needed were actually on there. When I had Computer Troubleshooters out to check some other things, I had them look at my back-up. Turns out I was NOT backing up the proper files! It’s a good thing they caught it before I had a major problem. Now Computer Troubleshooters backs up my info remotely to a secure, off-site location and monitors it daily, so no matter what might happen to my computers or my office, the information I need to run my business is safe. And, I know it’s the right information!

Powell Chiropractic, Wellness Pittsburgh
Computer Troubleshooters - Pittsburgh
5 / 5 stars
Expert staff and quick response

While my company is a new client to Computer Troubleshooters, I have already been impressed with the expert staff who have responded quickly to my computer service requests, along with being exceptionally friendly to the people (and pets) in my home office work environment.

Heart Resources LLC
Computer Troubleshooters - Pittsburgh
5 / 5 stars